Client interfaces vary by platform and version. This guide uses common labels such as “Subscription,” “Configuration,” and “Import” to describe the steps; button names may differ. Check the user panel’s downloads section for the current client and platform instructions. If a menu option has a different name, make sure it accepts a subscription link rather than a local configuration file.
Create an Account: Username and Password
Open the account creation page in the VPNKQ user panel and choose a username and password. No email address is required. You’ll use the username to sign in, so choose something memorable that doesn’t reveal sensitive personal information. Use a unique password and save it with a trusted password manager. Before submitting, check that all fields are complete, watch for extra spaces from copy and paste, and make sure your input method hasn’t changed any characters.
Once you’re done, open the user panel. If you still see a sign-in page, log in with the username and password you just created, then check the account overview. Make sure you’re signed in to the account you intend to use before choosing a plan. Creating an account does not activate a plan or enable a client connection. Make payments, get your subscription, and submit support tickets from the same account to avoid losing track of an order when switching browsers or accounts.
If you see an error when submitting, follow the page’s instructions and update the relevant field. Don’t repeatedly click the submit button. If you’ve forgotten the password you just set, check your saved records first; don’t assume you can recover the account by email. For account access issues, sign in to an available account and check the help section in the panel. To tell an account issue from a connection issue, read the troubleshooting guide. This page covers the standard setup process.
Choose a Plan: Check Billing and Data
Once your account is ready, open the plans section in the panel and decide whether a monthly data reset or a non-expiring data package suits you better. Monthly plans are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on your activation date, not at the start of the calendar month. If you regularly use websites, AI tools, or streaming services, choose a tier based on your actual data usage rather than the number of servers alone.
If your usage varies, consider a data package: ¥158/300GB, ¥358/1000GB, or ¥658/3000GB. Data is available until used and never expires. Unlike a monthly plan, a data package does not renew its allowance each month. Before placing an order, check the package type, price, and data allowance, then pay using Alipay, WeChat Pay, or USDT through the panel. Payment interfaces vary; check the current panel for payment details and order status.
After payment, return to the panel and check that the order is confirmed and your plan appears as active in the account overview. If the payment page shows success but the panel hasn’t updated, refresh the order and overview before creating another order. If the issue continues, keep your order details and describe the problem in a support ticket. VPNKQ offers a 7-day refund policy. See the Terms of Service for eligibility and instructions.
If you have a monthly plan and want to upgrade to a higher tier, check the upgrade result in the plans section of the panel. For a mid-cycle upgrade, the price difference is converted into remaining days; it does not give you a new full billing period. See the plans page for full pricing and billing details. Once your plan is active, continue to get your subscription.
Get Your Subscription: Copy It from the Account Overview
Open the account overview, check your plan status and remaining data, then find the subscription option in the panel. The subscription link lets your client retrieve server and configuration details. It isn’t a regular webpage to keep open in a browser, or the address of a single server. If the panel offers one-click import for your client, follow the instructions in the downloads section. For manual setup, use the copy-subscription option and keep the complete link somewhere secure temporarily.
Don’t edit the link after copying it or copy only the domain. Query parameters in the link typically identify your account and configuration; if they’re removed, the client may not be able to retrieve your subscription. The example below shows the link format only and cannot connect to VPNKQ. Get your actual link from the signed-in user panel.
https://example.com/sub?token=YOUR_TOKENTreat your subscription link as an account credential. Don’t post it in public chats, forums, screenshots, or support ticket attachments. When reporting an issue, hide the complete link and any credential fields; share only the client’s error message. If you copy the link to another device, use a transfer method you trust and delete any temporary copies after importing it. VPNKQ supports unlimited simultaneous devices, but that doesn’t mean you should share your account or subscription publicly.
If there’s no usable subscription in the overview, first check that your plan is active, your order is confirmed, and you’re signed in to the account you used to pay. Don’t look for replacement links in search results or messages from other people. Once the subscription option is available, open the downloads section to get the client for your platform. Sign-in is required to download the client and subscription; the user panel determines access. The next section explains how to import your subscription into the client.
Import the Client: Add Your Configuration by Platform
First, open the user panel downloads section, select your device’s platform, and read the instructions on the same page. Use the VPNKQ client or compatible client type specified for your platform. Don’t install software from another source just because its name looks similar. Supported systems include Windows, macOS, iOS, Android, and Linux. This section covers common platforms; follow the panel instructions for Linux installation and import steps.
Windows: Add a Link from the Subscription or Configuration Page
On Windows, use the desktop proxy client provided in the panel. Install and open it, then find a section such as “Subscription,” “Configuration,” or “Profiles.” Choose the option to add by URL or import a configuration, and paste in the complete subscription link you copied. You can enter a name to help identify it locally; this won’t change your plan. Save, then update or download the configuration. You should see a list of available servers, not just a subscription name.
If the panel offers one-click import, your browser may ask permission to open the associated client. Check that it’s the right app before continuing. You’ll still need to select the imported configuration in the client. If the browser can’t open it, copy the link and import it manually; there’s no need to place another order. When you first enable the system proxy or related network features, follow the client’s instructions for system permissions. Don’t add other proxy tools before you’ve verified a basic connection.
macOS: Check Network Permissions After Import
On macOS, use the desktop client provided in the panel and choose the version that matches your system and chip, as explained in the downloads section. Open the client, add the URL from the subscription manager, configuration list, or import page, then save and update. For one-click import from a browser, make sure macOS opens the intended client. If the app opens but no new configuration appears, go back and add the complete link manually.
After importing, select the configuration and follow the app’s prompts for network permissions. Depending on how the client connects, macOS may ask you to approve a network extension or proxy settings. Don’t look for options that aren’t shown on your Mac just to match this guide. If you previously denied a permission, check the prompt in System Settings before trying to connect again. For more on Apple services and rule-based routing, see Mac VPN setup and compatibility.
Android: Add Your Subscription and Allow the VPN Connection
On Android, use the mobile client provided in the panel. Open the configuration or subscription page and look for an option to add or import a URL, or import from a link. Paste in your subscription and save it. After the update, make sure the server list appears and set the imported configuration as current. If the list is empty, check for update errors and confirm the link is complete before changing connection modes. Changing modes won’t restore servers if the subscription hasn’t been retrieved successfully.
When you connect for the first time, Android usually asks you to authorize the VPN connection. Check the app’s identity, then allow it. The VPN icon in the status bar only indicates that the local connection feature is active; verify website access in the next section. If the connection drops when the app is in the background, first check the system’s background activity and battery settings for the app. The troubleshooting guide covers these issues; you don’t need to change every system setting during the initial import.
iOS: Get the Client from the Panel Instructions and Import Your Subscription
On iOS, follow the downloads section instructions to get the subscription-based proxy client. Use the App Store link provided in the panel. In the client, open subscription management, configuration, or the server-add screen, and choose an option that supports URL subscriptions. Paste the complete link. Don’t enter a subscription URL in a field that accepts only a server address, port, or individual server details. If the screen asks for those fields, go back and find the subscription import option.
Once the update succeeds, select a server and connect, then allow the VPN configuration when prompted by iOS. One-click import from a browser depends on the installed client and its protocol support. If nothing happens, import the link manually. If you have another VPN configuration on your device, disconnect it while testing to avoid confusing results. At this point, the client should show the imported configuration, available servers, and a connection option. Next, verify that websites load as expected.
Verify Your Connection: Check That Traffic Uses the Selected Route
In the client, select the configuration you just imported and a server. For your first connection, you can start with rule mode, then connect. Rule mode uses the configuration to decide which requests go through the proxy; global mode routes all traffic handled by the client through the selected server. The mode doesn’t determine permissions or guarantee that a particular app will work as expected. On desktop, also make sure the system proxy or network routing feature required by the client is enabled. If you select a server but don’t enable traffic routing, your browser may continue using its usual connection.
After connecting, open a website you intend to use and check that it loads. Then try the feature you need, such as a tool page after signing in or video playback. Don’t rely solely on the client’s “Connected” status, and don’t mistake a website’s own sign-in restrictions for a subscription problem. To check your browser’s exit IP, visit the My IP page. In rule mode, the IP check and target website may use different routes, so consider the IP result alongside your experience on the target site.
If regular websites work but one target site doesn’t, note the site and error message, then try another server in the same configuration. If no websites load, disconnect first and check that your local network works, then confirm the subscription is updated, a server is selected, and system permissions are allowed. Change one setting at a time and record the result so you can tell what helped. Avoid changing the configuration, server, and connection mode all at once; even if the problem disappears temporarily, you won’t know what fixed it.
You can install the client on multiple devices and import the same active account subscription; VPNKQ supports unlimited simultaneous devices. Check each device’s system permissions, current configuration, and selected server separately. A successful connection on one device doesn’t mean the others are set up. When reopening the client, check that the current subscription is selected and the connection is enabled so you don’t mistake an inactive configuration for one in use.
You’ve now completed the standard setup. If you experience persistent connection failures, subscription update errors, DNS issues, or background disconnections, follow the relevant steps in the troubleshooting guide. For support, submit a ticket through the user panel with your platform, client name, selected server, when the issue occurred, the error message, and the checks you’ve tried. Include order details for payment issues; hide subscription credentials for connection issues. These details are more useful for diagnosing the problem than a screenshot that just says “can’t connect.”